Shipping and Return Policy

At Parveen & Company, we are dedicated to ensuring that your fabric needs are met with precision and efficiency. Please review our Shipping and Return Policy to understand our procedures and commitments.

Shipping Policy

Order Processing:

• Ready Stock: If your required fabrics are in stock, we can process your order within 1-2 business days.

• Out of Stock: If the required fabrics are not in stock, the turnaround time (TAT) depends on the quantity, quality, and mill capacity. For large orders, this can take up to 30-45 days.

• Additional Processing: If additional processing such as printing, washing, or dyeing is required, please allow an extra 7-15 days.

Quotation and Confirmation:

• We do not directly sell fabrics online. Instead, we request that you fill out our contact form with your specific requirements.

• Based on your submission, we will provide a detailed quotation.

• Once the quotation is approved and part advance payment is received, we will begin processing your order.

Delivery:

• We strive to deliver your fabrics in the estimated time frame.

• You will receive a notification once your order has been shipped, including tracking information if applicable.

Shipping charges:

• Shipping charges will be based on quantity and weight of fabric ordered.

• GST on the same will be calculated by our shipping partners.

Return Policy

Non-Returnable Items:

• Due to the personalized nature of our service, including custom cutting and production to specified lengths, we do not accept exchanges or returns.

• Once an order is placed and processed, it cannot be canceled.

Defective Products:

• Returns are only accepted in cases of authentic defects.

• To qualify for a return, the product must be unused and unwashed.

• If you receive a defective product, please contact us within 7 days of delivery to arrange for a return.

Custom Orders:

• Custom orders are final and cannot be refunded or canceled under any circumstances.

Contact Us:

If you have any questions or concerns regarding our Shipping and Return Policy, please feel free to contact us at: parveeno@gmail.com

Thank you for choosing Parveen & Company. We appreciate your understanding and cooperation.